What are your experiences of Universal Credit?


Plus Dane is keen to understand more about the experience customers have had when moving to Universal Credit.

Universal Credit is being introduced in stages. It is currently available to single jobseekers 'for new claims' in some areas of the country and in some areas also to couples and families.

To find out more about what impact the changeover to Universal Credit has been like for its own affected customers, Plus Dane is encouraging claimants of UC to fill in a short survey to share their experiences.

The survey is to understand in more detail about whether people have found the process easy and if they have had enough support.

Feedback is also being sought on suggestions for future improvements to the service.

If you are a UC claimant, please fill in the short questionnaire here. The deadline is 19th January.