We understand that the increases in general living costs will be having an impact on your household budget.
Energy costs have been increasing steadily in recent times and are set to increase further once the price cap is raised in spring 2022. The price cap sets the limit on what energy providers can charge and this is set to go up in April. This is set by Government and is not something that we have any control or influence over.
At the end of February, we will be writing to customers to set out your charges for the coming year, 2022-23. As you are a shared owner, your rent will be increasing in line with the terms of your lease. It is important that you pay your rent and do not fall into arrears
Plus Dane uses your rent to cover the cost of the mortgage that we pay on the percentage equity of your home that you do not yet own. We then reinvest what is leftover into developing more shared ownership properties to enable more people to take their first step onto the property ladder.
If you have money worries, then our Welfare team can support you to access all of the benefits that you are entitled to, help you manage your household budget, and signpost you to any other support you may wish to access. The important thing to do is make sure that you get in touch with us. If you are worried that you might be falling into arrears then give us a call on 0800 169 2988 (during office hours) and discuss your situation with us; if you’re having problems then we can try to help you if you let us know.
We have a range of support services in place to help anyone who might be struggling, including support to access employment and training opportunities, or if you are feeling isolated or lonely. You can find more information about these services on our website here, or by calling the number above.
