We understand that the increases in general living costs will be having an impact on your household budget.
Energy costs have been increasing steadily in recent times and are set to increase further once the price cap is raised in spring 2022. The price cap sets the limit on what energy providers can charge and it is set to go up in April. This is not something that Plus Dane has any control or influence over.
At the end of February, Plus Dane will be writing to customers to set out what the rental costs for your household will be for the coming year, 2022-23.
You will notice an increase to your rental costs for the year of CPI+1. CPI stands for ‘Consumer Price Index’ and is the standard measure used to work out the change in price for general goods and services. Customers that pay service charges may also see an increase in some of these costs.
Making these changes enables Plus Dane to continue to deliver those vital services that you need, and meet the increasing costs of materials, and the increasing demand for repairs from our customers. It also enables Plus Dane to pursue activities linked to new housing legislation and government targets, including building safety and achieving net zero carbon.
It is important that you pay your rent and do not fall into arrears.
If you have money worries, then our Welfare team can support you to access all of the benefits that you are entitled to, help you manage your household budget, and signpost you to any other support you may wish to access. If you’re having problems then we can try to help you if you let us know. If you are worried that you might be falling into arrears then it's important that you give us a call on 0800 169 2988 (during office hours) and discuss your situation with us.
Following changes made to the Universal Credit scheme by Government in November 2021, some people who were not previously eligible to receive Universal Credit may now qualify. Our Welfare Team can help you find out if you should make a claim and support you with it, or you can use our benefit calculator tool to calculate what benefits you may be entitled to.
If you’re currently looking to get back into employment, Plus Dane can support you to find opportunities that are suitable for you, or we can help you to access any training that you might find helpful. Find out more here. We can also signpost you to other support initiatives and community partners.
If you are feeling isolated or lonely, then our Loneliness service will be able to help you with that. Please don’t suffer in silence, send an email to lonelinesschampions@plusdane.co.uk or call us.
We have a range of support services in place to help anyone who might be struggling. You can find more information about all of these services on our website here.
