As your landlord, we’re committed to keeping your home safe. By law, we must carry out regular safety checks — including an annual gas safety check, a full electrical inspection every five years, and, where required, annual checks of your front door if you live in a communal building.
When any of these inspections are due, we’ll arrange an appointment at a time that suits you so we can access your home. It’s important that we can get in to complete these checks, as allowing access is part of your tenancy agreement.
For electrical safety checks, our electrician will need access to your fuse box, sockets, and light switches. This inspection takes around 2–3 hours, and your electricity will be off for about an hour.
Gas safety checks usually take around an hour and involve checking your gas appliances, pipes, and fittings.
If you live in a communal building over 11 metres high, we are now legally required to check your apartment’s front door every year.
When it’s time for any of these checks, we’ll send you a letter with a date and a morning or afternoon appointment slot. If you can’t make it, please let us know so we can arrange a more convenient time.
In the meantime, if you have any concerns about the gas or electrics in your home, please get in touch. You should never attempt to carry out any work involving your gas or electricity supply yourself.
There may also be times when we need access to carry out repairs or inspections for issues such as asbestos, damp, or mould. Allowing us in for regular checks is the best way to ensure your home stays safe and to identify potential problems before they become more serious.
