We provide a range of grounds maintenance services for our customers. As with any outdoor work, there are things that can sometimes delay our ability to make a visit such as bad weather - this is a reason why we don’t specify a specific schedule of appointments for customers. If we are unable to attend due to poor weather conditions, we will attend the next available day. This does then impact the whole schedule but it’s the fairest way to work around this challenge.
If the weather throws us off schedule, our aim is always catch up, so we don’t issue refunds to service charges during the year. If we have been unable to deliver the 17 visits promised, we will take account of this at the end of the financial year.
Last year we experienced a prolific early growing season with high levels of rain which prevented us from keeping on top of grass cutting.
This year we have taken some steps to get ahead:
А wеll mаіntаіnеd gаrdеn can bring so much joy but we don’t always have the ability time to give it our full attention. Plus Dane has a year-round general gardening service for customers that are physically unable to tend to their garden, providing that helping hand so that your garden spaces don’t get out of hand.
13 visits from mid-March to mid-October on a 3-weekly cycle
4 visits from November to February - one each month
Within the 17 visits, the following activities will also be carried out:
*We don’t cut hedges back in spring as this is nesting
season for birds.
**We don’t cut back trees and will only remove them if they are dead, diseased, or dangerous.
Before you sign up for the service, we will visit your home and assess what is required to bring your garden up to a standard before we begin regular maintenance. There will be a one-off cost for this which on average is in the region of £150 but it very much depends on the current state of the garden.
The service then costs on average £6 per week but this can differ depending on circumstance.
There are only two things that we need from customers to enable us to carry out the necessary activities during our visits:
For those customers who live in areas with open or shared green spaces that include grass, shrubs, bushes and trees we provide a maintenance service to keep these areas tidy, we also litter pick parking and flagged areas, this is all included in your service charge. The cost is shared between eligible homes in the vicinity or estate and is dependent on the amount and type of shared or open space. Costs are outlined in your annual service charge bill.
*We don’t cut hedges back in Spring as this is nesting
season for birds
**we don’t cut back trees and will only remove them if they are dead, diseased, or dangerous.
There are only two things that we need from customers to enable us to carry out the necessary activities during our visits:
We are responsible for the maintenance and cleaning of any communal areas. Our new In-house cleaning team will cover the following works:
For information on when your bin collection day is, to report a missed collection, to request a bin or for general advice on bins, recycling and waste, please visit your local council's website.
Maintaining or repairing street lighting may either be the responsibility of your council or Plus Dane, depending on the location. Please contact us for more information.
If you have a problem with pests in your home, please contact your local council who will be able to help. If the issue is within a communal area of your building, you can contact us and we will come out to assess and resolve the problem.
