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Home You and your home Health and safety in your home Gas safety

Gas safety

Faulty gas appliances can be dangerous so it’s vital that you allow our colleagues access into your home to carry out essential regular gas safety checks. 

Annual gas safety check

An annual gas service of all appliances that have been provided by Plus Dane is required by law. By carrying out the annual service we are making sure that the appliances you are using are safe and comply with regulations.

We will always book an appointment with you to carry out these essential safety checks, either by letter or telephone. Where possible, we will try to make sure that your appointment is arranged for a time that is convenient for you.

It is a legal requirement, and part of your tenancy agreement, that these checks are completed. If you do not allow our employees access to your home to complete these checks then we are legally required to seek an order from the courts allowing us entry to the property. We will claim the costs for doing this from you.

During the visit

We will check your gas appliances are: 

  • Correctly set and adjusted to make sure the gas is burning correctly.
  • Suitable for the room in which they are located.
  • Physically stable, securely fitted and properly connected to the gas pipework.
  • We’ll also check that your gas appliances have an adequate and permanent air supply, that any flues or chimneys are operating correctly and that all safety devices function correctly
  • All accessible gas pipework will be visually inspected and the gas pipework will be tested.

When assessing an unsafe gas appliance, our engineers will follow the Gas Industry Unsafe Situations Procedure (GIUSP), which provides ‘best practice’ advice to engineers on how to deal with specific gas safety concerns. 

Flues, chimneys & air vents 

Never block up these airways, as this could result in a dangerous build-up of carbon monoxide in your home. 

Chimneys will need to be checked every year for blockages (such as birds’ nests and debris) which can prevent dangerous fumes from escaping. 

Our Gas Safe-registered engineer will be on the lookout for these. 

Gas leaks  

Gas leaks can occur from faulty appliances and pipework. While some gases are not poisonous, leaks can lead to fires or explosions.

If you think you can smell gas, take action immediately by calling the free National Gas Emergency Number, 0800 111 999.  

Carbon monoxide poisoning  

Carbon monoxide poisoning is another potentially deadly consequence of having poorly maintained or unsafe gas appliances in your home.

If you think you can smell gas or suspect carbon monoxide poisoning, please call 0800 111 999 immediately.  

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