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Offices closed today Friday 9 May

Our offices are closed today for company-wide training. You can still access many of our services, find out more here:

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Home Latest Updates High volume of enquiries

High volume of enquiries

28th September 2022

We are currently experiencing exceptionally high volumes of enquiries leading to delays in handling responses.

It may take us longer than our target of 5 working days to respond to your message.

Urgent calls and emergencies will be prioritised and we aim to responded to those within 4 hours, to make safe.

We apologise for the delays and are working hard to reduce the time taken to dealing with current level of enquiries.

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