Phone lines down

We’re currently experiencing an issue with our phone lines. Emergency calls are still being answered, but there may be longer wait times. We’re working to fix this as quickly as possible. Thank you for your patience.

For all other enquiries, you can still contact us through the following channels:

• Email -customer@plusdane.co.uk
  
  
• WhatsApp - Add our Plus Dane WhatsApp number 0151 351 4747 to your contacts and send us a message. We’ll respond as quickly as possible during office hours. Messages received outside of office hours will be prioritised for the next working day.
  
  
• Chat Bot - Our chatbot Gabby is available at the bottom right-hand corner of our website, and she can connect you to our Customer team too

• Customer Portal - If you're registered for our Customer Portal, you can manage your tenancy online:
  
  Pay your rent
  Change personal details
  View tenancy information
  Upload documents
  Download a rent statement

Go to the customer portal here.

• Pay your rent online - You can still make rent payments securely via AllPay.

Thank you!