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Home Supporting you Other support available Getting online and staying safe

Getting online and staying safe

Getting online

There are lots of benefits to getting online and connecting to the internet. You can contact Plus Dane, check your bank account, connect with friends and complete online training. 

If you’re struggling to get online, get in touch as we may be able to help you.  

Staying safe online

Getting online can open you up to a world of information, help and friendships all at your fingertips. However, there are some risks that you need to be aware of. We want to help you to avoid these pitfalls by providing a series of top tips. Many people are put off shopping online because they think it isn’t safe.  

  • Only use trusted websites, especially when shopping - Many people are put off shopping online because they think it is not safe. When shopping online, make sure you only use recommended, secure websites and try to stick to well-known brands or high-street names  
  • Look for the lock symbol - look for the small padlock symbol in the address bar and check the website starts with https- the ‘s’ stands for secure. These are both signs that the website is safe. 
  • Beware of links - You should always enter the address manually rather than follow links. Typing the full URL (the website address beginning ‘www.’) into the address bar will protect you from phishing, a fraud technique where fake websites are set up to try and tempt you to enter sensitive information such as usernames, passwords and credit card details. Often these sites pretend to be the sites of banks or big high street retailers. 
  • Keep all your receipts - save all your online transactions including receipts, order confirmations and reference numbers. The more records you have of a transaction, the better position you will be in if something goes wrong.
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