We're aware of an issue with our customer portal:
Customers are currently unable to download rent statements. We're currently working on a fix. Thank you for your patience and understanding.
If you're in Halton and homeless or worried about losing your home, Halton Borough Council's housing and homeless advice service can help. Contact them by email housing.solutionsteam@halton.gov.uk,or telephone: 0151 511 7979 (9am – 5pm Mon to Fri), or 0333 000 4300 outside these hours.
In Merseyside and Cheshire, we have temporary accommodation available. Have a look at each area below for more information and contact details.
We manage a 13-room hostel to support single people experiencing homelessness, with colleagues on site 24 hours a day. Call Main Stay on 0151 600 3547 for access.