We want you to help us improve your home and provide better services to make a real difference to your community. We value your feedback, views and opinions - they help us to shape our services. There's lots of ways to get involved no matter how much time you have. Find out more on how we listen to customers.
Let us know what you think about our services by completing a few short surveys throughout the year from the comfort of your own home. Time commitment from you: 10 minutes.
See moreThe CAP is a group of customers that works with Plus Dane and our Board to look at how we can improve services to make sure they are the best they can be. Time commitments from you: 6 hours per month.
See moreDo you have some feedback for us or would you like to log a formal complaint?
See moreReview all of the changes we've made as an organisation following feedback from our customers
See moreInformation on how we measure tenant satisfaction and the latest reports
See moreFrom 2016 to 2022 our Scrutiny Panel carried out reviews helping to improve our services. It has now been replaced with the Customer Assurance Panel.
