We're proud to be able to share our Annual Report for 2021-22.
It has been a year of mixed performance for us as we began the recovery from the Covid pandemic. We expect this recovery to continue for some time to come as additional challenges have surfaced, including the cost-of-living crisis, impacting on both the organisation and our customers. Supporting customers through this very difficult time is a key priority for us and we are working at all levels of the organisation, from Board to our operational teams, to understand where our support can be most valuable.
