The Housing Ombudsman Service (HOS) has reported a cybersecurity incident
Don’t worry, Plus Dane systems are not integrated with the HOS so there is no direct concern. However, if you have had direct contact with the HOS, please stay alert and be careful if you get any unexpected contact asking for personal info. Visit HOS website for the latest update...
A drop-in housing surgery in Runcorn for social housing residents is back for 2026, offering customers of Plus Dane Housing and Onward Homes free help and advice on everything from accessing benefits and cost of living support to repairs.
The next drop-in is on Thursday, February 5 at the Community Shop, Northway, Palacefields, Runcorn WA7 2FS. Customers can stop by at any time between 10am and 12pm for a chat and hot drink with the local team.
After that, the drop ins will be held on the first Thursday of every month through March, April and May.
Plus Dane offers a range of support to customers struggling with the cost of living. Customers can contact the Engagement and Partnerships team on 0800 169 2988 or email engagement&partnerships@plusdane.co.uk.
Onward customers can access further support with money advice, housing, food, employment, mental health and wellbeing by emailing customerservices@onward.co.uk or calling 0300 555 0600.
