The Housing Ombudsman Service (HOS) has reported a cybersecurity incident
Don’t worry, Plus Dane systems are not integrated with the HOS so there is no direct concern. However, if you have had direct contact with the HOS, please stay alert and be careful if you get any unexpected contact asking for personal info. Visit HOS website for the latest update...
Angela, from Cheshire, is a Plus Dane customer with lived experience of its services and was formerly the chair of our Customer Assurance Panel, or CAP.
She has nearly 20 years experience of working within housing, latterly working with all local authorities and housing associations in the UK as Operations Manager for a tenant mobility service, and has been part of a senior management team reporting directly to the Housing Minister.
Angela’s community work included running women’s refuges and youth counselling, and currently undertakes voluntary work with the National Trust and the Canal & River Trust. She has been appointed to Plus Dane’s Board as part of our succession planning.
The Lived Experience Board member role is part of Plus Dane’s ongoing commitment to making sure the customer voice is heard and represented throughout the organisation. Angela took up the role at the start of August 2024, as well as a seat on the Purpose Committee, which is focused on overseeing the organisation’s key business functions and delivery of its social purpose, while making sure the needs of current and future customers are at the heart of its decision-making.
