Frozen pipes can cause issues with heating and boilers when the cold weather arrives. It is actually one of the main causes of call outs when the temperature drops.
The main sign of a frozen pipe is if you turn a tap on during freezing weather and you find that little to no water comes out.
Thawing frozen pipes: step-by-step guide
Step one - prepare before temperatures drop
- Check for any taps that continually drip. Even a small trickle can cause a frozen pipe when temperatures drop below freezing. You can report dripping taps through our portal, or contact us here.
- Find out where your stop tap is – most are found under the kitchen sink – and understand how to turn it off. We've created a quick video to show you how: