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My Account Pay your rent Homes to rent Homes to buy
Home You and your home Rental customers

Rental customers

Pay your rent

Pay your rent online, using our automated telephone service, through the Plus Dane app or set up a direct debit.

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Report a repair

Find out everything you need about repairs in your home, as well as report a repair.

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Moving in checklist

A handy checklist to help you with moving into your new home.

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Your tenancy

Find out everything you need to know about your tenancy here.

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Alterations to your home

Thinking about making changes to your home? Have a look at our Alterations Policy and make a request using our online form. 

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Our maintenance services

Need to know when your grass will be cut? You'll find that and more about the maintenance services we provide here.

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Chill-proof your home

Our winter toolkit with advice on boiler care, frozen pipes, damp and mould, energy saving tips and lots more.

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The path to owning your own home

Did you know as a tenant you have the right to acquire or buy your home? Find out about the path to owning your home here.

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Our standard for homes

We’re required to make sure that your home meets the standards set out in the Government’s Decent Homes Guidance, but we’re setting our standards higher.

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Rent and Service Charges Review 2024/25

Information and FAQ's about the Rent and Service Charges review for 2024/25.

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