You Said We Did

Here you can find out what changed as a result of our tenants getting involved in our consultations - you said, we did!

Take a look at the overview of each consultation, key recommendations and what Plus Dane do as a result of each consultation.

Most Recent

Review of new builds homes & customer satisfaction (April 2019)

 

More Below

2016
Review of housing and income services  (October 2016)

2017
Test of automated telephone service (April 2017)

Review of the anti-social behaviour policy (May 2017)

Review of complaints policy (August 2017)

Plus Dane Standard consultation (August 2017)

Tenancy Agreement Consulation (September 2017)

Annual Report Consultation (November 2017)

Sustainability Review (November 2017)

Review of the Tenancy Support Services (December 2017)

 

2018
Review of the Alterations Policy (January 2018)

Review of Annual Report (August 2018)

Review of Autumn Edition of Unity (September 2018)

Green Paper Report (October 2018)
If you would like to read the full response sent to Government please click on link below
Liverpool City Region Consultation (October 2018)

Adaptations Review Report (October 2018)

Lettings Review Report (November 2018)

 

2019
Spring Unity Report (January 2019)

Tone of Voice Report (March 2019)

Together with Tenants (March 2019)

Customer Views Satisfaction (March 2019)

Review of the Repairs Policy (April 2019)